What time do you open? The ticket office will be open at 6:00pm, with the haunt starting at 7pm for the School, 7:30pm for the Lair.
How late are you open? On Fridays and Saturdays, we close at Midnight. On Sundays and other weeknights, we close at 10pm. The ticket office closes 30 minutes before the end of the night, so at 11:30pm on Fridays and Saturdays, 9:30pm on Sundays and other weeknights. If you are in line on Friday or Saturday at 11:30pm or other nights at 9:30pm, you will get your ticket.
Do you have any group discounts?
Group orders consist of 15 or more tickets, and are only available with reservations. Please call or email us to make your reservations.
How can I pay for tickets?
Tickets can be purchased booth with credit cards or cash.
Are you open if it rains?
Absolutely! However, due to the fact that it is outside, the Lair may be closed on rainy days.
Is your attraction handicap accessible?
No, our haunt is NOT handicap accessible as there are uneven floors, stairs etc. If you have a broken leg or other prior injuries or prior medical conditions, you should not enter the attraction. ENTER AT YOUR OWN RISK.
Can we be thrown out?
Yes. Foul language, pushing, being under the influence of alcohol or drugs, weapons of any kind, smoking, using flash lights (including cell phones) or cameras are not allowed in our Haunted House. Most instances will result in a warning. You could be asked to leave if you do not follow our rules after being warned.
What should we bring not bring with us?
No weapons. No food or beverages inside the haunt. No drugs. No cigarettes. No lighters. No cameras. No flash lights or cell phones for lighting. Do not leave your valuable visible in your car as we are not responsible for damages and lost or stolen items.
Will the actors touch us?
Our actors are trained not to touch any customer for any reason. You will not be grabbed or touched by any actors unless it's by accident, which does happen. We also ask that you DO NOT touch our actors or props
How old does a child need to be?
There are no age restrictions, however parental discretion is advised. Our haunted house is not intended for the younger audiences. If you think your child will enjoy the haunt, bring them with you. Children's ticket prices apply to kids 10 years or younger.
When is Spookytown open?
Spookytown has been permanently closed as of 2017.
Leave your valuables at home, as we will not be responsible for lost items. The show will not be interrupted to search for anything you might have lost. If you lost something, please inform our staff at the ticket office. Please leave valid contact information with them. We will make every attempt to locate your item the next morning.
I won tickets on the radio. Where do I pick them up at? And what nights are they good for?
Radio winners will pick up their tickets at the ticket booth at the School. Please have you ID available for verification. Also, if you win and choose to let somebody else use your tickets, please send us your name and the name of the person that will be attending. These tickets are good for any night that we are in session. With these tickets, you can choose either the School, the Lair or Spooky Town.
THERE ARE NO REFUNDS!! ENTER AT YOUR OWN RISK.