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FAQ

We have always been a no-touch haunt. And this year will not be any different. Our actors don't touch you, and you do not touch them. If you walk up on another group inside the haunt, please slow down to keep in line with social distancing.

 

In order to limit the waiting line as much as possible, we have implemented a virtual queue line. When purchasing/picking up your ticket from the ticket booth, we will enter your group into the virtual queue. You will be notified by text when it is your turn for your group to enter the haunt. You may wait in or by your vehicle. Groups will be limited to a maximum of 6 people at a time. If there are more than 6 people in your group, you will be separated into 2 smaller groups. 

What time do you open?  

The ticket office will be open at 6:30pm, with the haunt starting at 7pm.

Our Escape Rooms are open year round Tuesday thru Friday from 4pm to 9pm, Saturday and Sunday from 12pm to 9pm with online bookings. During the month of October only, we also allow for walk ins on the same days that the haunted house is open starting at 7pm.

How late are you open?  

On Fridays and Saturdays, we close at Midnight. On Sundays and other weeknights, we close at 10pm. The ticket office closes 30 minutes before the end of the night, so at 11:30pm on Fridays and Saturdays, 9:30pm on Sundays and other weeknights. If you are in line on Friday or Saturday at 11:30pm or other nights at 9:30pm, you will get your ticket.

Do you have any group discounts?  
Group orders consist of 15 or more tickets, and are only available with reservations. Please call or email us to make your reservations.


How can I pay for tickets? 
We accept credit cards, cash or CashApp. You can also purchase tickets here on our website.


Are you open if it rains?  
Absolutely!  

 

Is your attraction handicap accessible?  
No, our haunt is NOT handicap accessible as there are uneven floors, moving floors, stairs etc.  If you have a broken leg or other prior injuries or prior medical conditions, you should not enter the attraction.  ENTER AT YOUR OWN RISK.   


Can we be thrown out? 
Yes.  Foul language, pushing, touching props and actors, being under the influence of alcohol or drugs, weapons of any kind, smoking, using flash lights (including cell phones) or cameras are not allowed in our Haunted House.  Most instances will result in a warning. You could be asked to leave if you do not follow our rules after being warned.


What should we bring not bring with us?  
No weapons. No food or beverages inside the haunt. No drugs. No cigarettes. No lighters. No cameras. No flash lights or cell phones for lighting.  Do not leave your valuable visible in your car as we are not responsible for damages and lost or stolen items.


Will the actors touch us?  
Our actors are trained not to touch any customer for any reason. You will not be grabbed or touched by any actors unless it's by accident, which does happen.  We also ask that you DO NOT touch our actors or props


How old does a child need to be?  
There are no age restrictions, however parental discretion is advised. Our haunted house is not intended for the younger audiences. If you think your child will enjoy the haunt, bring them with you. 

Lost items
Leave your valuables at home, as we will not be responsible for lost items. The show will not be interrupted to search for anything you might have lost.  If you lost something, please inform our staff at the ticket office. Please leave valid contact information with them. We will make every attempt to locate your item the next morning.

 

THERE ARE NO REFUNDS!! ENTER AT YOUR OWN RISK.

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